Ringover

Easily manage and track phone calls & SMS right within Zoho CRM.

Built for: Desk Developed by: Ringover
  ( 13 )

Ringover for Zoho CRM enables your prospect and customer-facing teams to communicate more efficiently and collaborate more smoothly.

Ringover delivers the best and widest range of communication channels in the market for customer driven teams of all sizes to establish lasting relationships at scale.

Calling, texting, video, conversation, syncing to WhatsApp, Slack, Instagram & more, along with an industry-leading integration within Zoho CRM.

Set up and start using Ringover in under 3 minutes from any device and location. Access landline and mobile numbers from 60+ destinations and enjoy unlimited calling domestically and to 110 destinations worldwide. All this and more without ever navigating away from Zoho.

Key Features:

  • One-click calling: Just click on the Ringover icon next to the phone number to instantly start conversations with customers stored in Zoho.
  • Identify who’s calling: Ringover matches every caller with their Zoho contact details, enabling agents to offer a more personalised experience in every conversation.
  • Track conversations: Automatic syncing between Zoho and Ringover ensures you never have to manually log into your CRM again! Customer records in Zoho are updated instantly with call, SMS and voicemail details.
  • Track activity: Obtain real-time call statistics by agent, team, or IVR number from your Ringover app. Download and repurpose call recordings into best practice tools for agent training and development.

Tags

Deployment type Zoho platform
Published date Dec 28, 2017
Version 1.1
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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