More than a business phone system, Jive’s enterprise-grade Unified Communications products include cloud-based voice, video, and contact center software, and mobile applications. The Zoho CRM integration with Jive helps businesses provide a better customer experience for inbound and outbound phone calls. By utilizing the integration, support and sales teams gain access to simplified call-activity management within Zoho CRM. Teams benefit by utilizing the caller notification screen pops, click-to-call dialling, and automatic call logging that enhances the customer experience through well-managed conversations.
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