Vonage Business

Empower your team. Engage your customers.

Built for: CRM Developed by: Vonage

Transform the way your business operates with Vonage for Zoho , the powerful integration that links Zoho with a business grade, people friendly phone and communications solution only from Vonage Business.

The Vonage for Zoho integration offers intuitive features to empower teams. Among others, this includes screen pops for incoming and outgoing calls, click-to- dial functionality, automatic call logging, recording call history, and extensive reporting capabilities. The integration also makes it simple to do more in the course of a call
without leaving Zoho screen: add contacts and notes, track call duration, and more.

Key Features:

  • ● Screen Pops. With both your inbound and outbound calls, screen pops let you know who’s on the line and instantly brings up the Zoho account record. Call Logging. Calls are automatically logged as an Activity, saving time and allowing easy reporting, sorting, and prioritization of customer contacts.
  • Click-to- Dial. Click to call any number appearing in a GoogleChrome™ browser, and the app instantly connects the call through your Vonage Business phone system, easily tying the call record to any contact in Zoho.
  • Quick-add Contacts. Create new Contacts quickly and efficiently while you’re on calls with new prospects or customers. Quick-add Next Action. From the screen pop, simply add the next task or appointment—so you’re not scrambling for pen and paper.
  • Call Note Taking. Notes you take for inbound and outbound calls are automatically captured in call activities. Call Time Reporting. Use call time and duration stats to analyze data from individual customer calls or customer segments.

To complete registration, you’ll need: A Vonage® Business phone number with an active device (desk phone, mobile phone, soft phone), A unique Zoho® login, GoogleChrome™ Browser installed.

About Vonage Business

Vonage Business has the expertise and experience to, optimize and integrate your Zoho software with our industry-leading, award-winning cloud communications solutions. With Vonage Businesss, you get:
✓ Savings compared to traditional phone systems 1
✓ Simplicity (no closet full of wires)
✓ Unlimited long distance calling in the US and Canada 2
✓ Easy scalability and control for multiple locations
✓ Integrated mobile capabilities
And the system keeps working—even if your internet or power is down.


1 Based on the average monthly recurring charge for unlimited domestic business calling plans from the top three leading wireline service providers. Comparison excludes promotional pricing, fees, surcharges or taxes and assumes a customer already has broadband service. Check your phone bill to determine the savings that would apply to you.
2 Reasonable and acceptable use policy applies.

Tags

Deployment type Zoho platform
Published date Jul 6, 2016
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

For Support Requests

Report an issue

This app is published in accordance with Marketplace review process. Click here to know more.

Newsletter
Get the latest news on useful apps to simplify work and increase productivity.