MessageBird WhatsApp, SMS, Viber for Bigin

Efficiently communicate using Whatsapp, SMS, and the social media channels of MessageBird.

Built for: Bigin Developed by: Ulgebra
  ( 0 )

Initiate conversations with Bigin contacts and deals through MessageBird using the WhatsApp, SMS, and Viber channels with this extension. Receive messages sent by contacts to your MessageBird social media channels in Bigin.

Send messages from within any contact or deal of Bigin and bulk messages to all desired contacts at once through your preferred MessageBird channel. Create message templates that can be used to send messages in no time.

Access the MessageBird inbox where you can view all conversations held through MessageBird. Instantly get notified of incoming messages to your MessageBird channel within the application.

The Bigin admin can now allow users to use a shared MessageBird account. Users can also view the analytics for the usage of the application.

Key Features:

  • MessageBird communication
    Connect with any Bigin contact and deal using your preferred MessageBird channel. View the message details for the respective contact. Select multiple contacts or deals and send a bulk message to all of them at once. Send predefined messages using message templates and access MessageBird approved WhatsApp templates within the application.
  • MessageBird inbox
    Access and handle all MessageBird conversations in one place. Select any conversation within the inbox to view the chat history of each contact and send messages. Search for any contact number to view a specific conversation, too.
  • Notifications
    Receive real-time notifications for incoming MessageBird messages in the bell icon within the application. Furthermore, enable other users to receive instant desktop notifications for your incoming messages from MessageBird channels.
  • MessageBird user management (for Bigin admin)
    The Bigin admin can share a single MessageBird account with desired users. The admin can add users to enable them to use the MessageBird account and remove users from this feature when required.

Tags

Deployment type Zoho platform
Published date Dec 14, 2022
Version 1.0
Category Customer Service
Pricing Free
Vendor Website

Compatible Editions

  • Express
  • Premier
  • Bigin Zoho One

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