RingCentral Office@Hand from AT&T

Integrate Zoho with a cloud-based business phone system designed for small businesses.

Built for: CRM Developed by: Zoho Corporation

With automatic call logging, single-click dialling, and screen pop-ups for incoming calls, you can now handle all your phone calls and get the context you need for better-quality calls, right inside Zoho.

Communicate better with your customers with Zoho CRM for Office@Hand, an integrated cloud telephony solution for small to medium-sized businesses.

Key Features:

  • Click to call
    Save time toggling between screens and improve productivity with Office@Hand's one-click calling feature within Zoho. Our integration makes calls with context hassle-free.
  • Advanced call features
    Combine professional, IP-based voice calling with advanced call features, including multi-level auto-attendant (IVR), call monitoring and hot desking.
  • Give context to your contacts
    Get caller insights at a glance with on-screen pop-ups that display your contacts' history and information whenever they call you. Save new callers as leads or contacts, and save your follow-up actions like adding notes and tasks for each call without ever having to leave Zoho.
  • Call logs on hand, not by hand
    No need to keep manual records of who called when. Track your call details automatically into Zoho. Obtain call details and analytics any time with the help of Reports in Zoho.

Requirements: Zoho CRM for Office@Hand is available for Office@Hand Premium and Enterprise users, You must have a Zoho CRM Enterprise, Professional or Standard Edition account, Requires Windows XP or above or Mac OS X 10.8 Mountain Lion or above, Requires Windows XP or above or Mac OS X 10.8 Mountain Lion or above.

Supported browsers include: Chrome 30 (or later), Firefox 25 (or later), Safari 6.0.5 (or later), and Internet Explorer 10 (or later).

Tags

Deployment type Zoho platform
Published date Jul 6, 2016
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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