SMS-Magic is a highly-rated Zoho app for all your customer-messaging needs. Install SMS-Magic to communicate with your customers on the channel of their choice - while you stay in the comfort of your Zoho window or smartphone. SMS-Magic is perfect for high-touch, contextual, and time-sensitive customer engagement that is fully compliant.
CHANNELS SUPPORTED: WhatsApp and SMS/MMS
ALL-IN-ONE MESSAGING: Human-assisted (1-on-1), automated, high-volume (up to 50,000 customers)
100% ZOHO INTEGRATION: Contacts, conversations, tasks, agents, campaigns, custom modules, etc.
AGENT PRODUCTIVITY: Multichannel message inbox, conversation notifications, rep assignment
ACCESS ANYWHERE: Zoho, smartphone, and web
CONSENT MANAGEMENT: Out-of-the-box opt-in and opt-out management and analytics
ANALYTICS: Response rates, compliance, delivery, and more
BYON/BYOP: Option for bringing your own number and provider (Twilio, Vonage, Sinch, etc.)
EASY TO CONFIGURE: Point-and-click installation, configuration, and testing
MOBILE APP - Get alerted and reply on the go, no need to login to PC, frees up your time.