Smooth Messenger is the easiest to use SMS & MMS platform for Zoho CRM. With a similar interface to the SMS app on your phone, you’ll be closing deals via SMS in no time. The average person gets hundreds of emails a day but only a handful of SMS. SMS has a 90%+ open rate compared to <10% for email. If you want to get critical messages to your customers and prospects, SMS is the answer. With Smooth Messenger, you can send templated SMS/MMS to thousands of contacts, send automated drip SMS campaigns and appointment reminders or send one-off SMS. Replies instantly appear in your CRM and in the companion mobile app so you can smoothly communicate with your customers regardless of where you are.