If you need to filter tickets by custom field values in conjunction with default parameters like an assigned agent or due date, and you don't want to construct a new ticket view every time, this extension is for you.
The Advanced Ticket Filters extension allows you to choose from a variety of filters, including custom fields, to help you narrow down to tickets that you want to get working on next. Once found, you can simply click on the ticket to view its details in a new browser tab.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Advanced Ticket Filters for Zoho Desk. It would add a lot more value to your Desk account.
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