Broadcast Email Template for Zoho Desk

Easily create email templates in multiple departments simultaneously

Built for: Desk Developed by: Zoho Corporation
900+ Installs

Email templates are preconfigured email messages that can be sent as email notifications to your customers and agents. You can easily create and send email templates from your help desk account, but what if you want to add a template for multiple departments at once, or set a template as the default for all agents? That's where this extension comes in. The extension conveniently creates a template in more than one department and defaults to it. You can also customize which profiles can access the template in their corresponding departments.

Key Features:

  • Create email templates in multiple departments at once.
  • Set the template as the default in the chosen departments.
  • Choose to insert the agent's signature and the default happiness rating link into the template.
  • Select which profiles can access the template in their corresponding departments.

Tags

Deployment type Zoho platform
Published date Jan 27, 2022
Version 1.0
Latest Released date Dec 24, 2024
Category Agent Productivity
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

For Support Requests

Report an issue

This app is published in accordance with Marketplace review process. Click here to know more.

Newsletter
Get the latest news on useful apps to simplify work and increase productivity.