Google Translator for Zoho Desk

View ticket conversations in your desired language

Built for: Desk Developed by: Zoho Corporation
1.8k+ Installs
  ( 14 )

Google Translate is a translation service developed by Google to translate text into a wide range of different languages. The translation is performed directly in the web browser almost instantly.
The Google Translate extension for Zoho Desk helps your agents view ticket conversations in their desired language. It also enables them to offer support in a customer's native language. For example, if you are on the ticket details page and you want to change the language of a customer conversation from French to English, then you can use the extension to view its translation right inside the ticket.

Key Features:

  • Offer contextual support to customers by translating ticket conversations and resolutions.
  • Agents can enter a resolution in a language of their choice and have it translated into that of the customer.
  • Paste the translated resolution into the editor using one-click "Copy to clipboard" option.

Tags

Deployment type Zoho platform
Published date Oct 30, 2018
Version 1.0
Latest Released date Jul 10, 2023
Category Self Service
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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