inopla GmbH is a full-service provider of intelligent telecommunications solutions, tailored to the requirements of modern companies. Our extensive product and solution offering include VoIP telephony, virtual telephone systems, ACD, freely configurable routings, plus many other products and individual customer solutions. The inopla extension for Zoho Desk allows you to set up your cloud call center in minutes, use local numbers from more than 50 countries, and benefit from advanced call-center features.
Key Features:
See who is calling through intelligent caller matching. Start outbound calls with just one click.
Add automatic entries into your time tracking, and submit call notes as comments on tickets.
Attach tickets to inbound and outbound calls and have your missed calls generate tickets automatically.
Determine when and how calls are accepted, forwarded, or distributed to agents. Also, get access to extensive call statistics.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try inopla for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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