TeamViewer for Zoho Desk

Supercharge your service desk With TeamViewer's remote support solution

Built for: Desk Developed by: TeamViewer GmbH
2.1k+ Installs
  ( 15 )

The TeamViewer integration for Zoho Desk enables agents to initiate remote sessions directly from the tickets screen. This integration provides easy collaboration while streamlining work processes as customers join the session with a simple click and agents receive a notification when a customer is online. Pre-built integration is simple and makes your experience seamless.

Key Features:

  • Initiate a support service case directly from a Zoho Desk ticket and share its link through pre-configured email templates
  • See connection reports with supporter’s notes directly in the ticket. Admins can use company-wide connection reports to monitor KPIs
  • Gain control over the caller’s device remotely with a single click functionality
  • All remote support sessions are completely secure and encrypted

Tags

Deployment type Zoho platform
Published date Apr 5, 2019
Version 1.0
Latest Released date Jul 22, 2022
Category Collaboration
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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