Slack is the most popular team chat application used to help organizations communicate and coordinate more effectively. If Slack is where your team comes together to collaborate, why switch tabs to get ticket updates?
The Slack extension for Zoho Desk centralizes your team communications by bringing all your ticket information into one place. It also keeps your agents informed about events related to their tickets.
Install the extension today to add more context to your conversations, and deliver better customer support right away.