Workphone for Zoho Desk

Workphone is a cloud service for PBX/PABX/contact center that leverages smartphones

Built for: Desk Developed by: Workphone.io
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Workphone is a service for business communication that does not require any hardware or specialized software. We make it easy for small businesses to deliver superior customer service at much lower cost. There are no up-front costs or long-term commitments and no infrastructure to manage with our Integrated PABX/contact center. Customers pay by the minute only for external calls.
Workphone leverages your smartphones for the cloud voice service. You can create your enterprise contact center in less than 5 minutes. 
The Workphone extension for Zoho Desk enables your agents to communicate with your customers from inside Zoho Desk. They can make and receive calls using our app or their phone.

Key Features:

  • Forward calls to an agent's phone by adding "WORK" (or your Business' Name) to the CallerID.
  • Any agent can join group calls once a call is activated and anyone can initiate a group call.
  • Create unlimited custom group extensions (such as Sales, Support, or Deployment) and make group calls from the smartphone app. These group calls are entirely free.

Tags

Deployment type Built-in integrations
Published date Aug 31, 2018
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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