Zadarma for Zoho Desk

Maximize business productivity by setting up Zadarma telephony with Zoho Desk

Built for: Desk Developed by: Zoho Corporation
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Zadarma is a cloud-based PBX system where clients pay only for additional services such as virtual numbers and outgoing calls. Zadarma is fully automated, quick, and easy to set up with free extra features like our callback widget. With local phone numbers in more than 80 countries, Zadarma offers a reliable and high-quality service tested and proven by more than 900,000 existing users.
The Zadarma extension for Zoho Desk provides features such as a voice menu, recording, transferring, conditional or unconditional forwarding calls, call stats, and much more. Use Zadarma and empower your team to handle calls without a hitch.

Key Features:

  • Click to dial any existing number in Zoho Desk to initiate a call
  • Automatically route clients' calls to the appropriate personal manager and redirect the call if the manager is busy
  • Popup profiles allow you to view a customer's information while you're on an incoming call, including details like the client’s name, ticket information, and comments
  • Take advantage of call statistics integration with call recordings to keep an ongoing record of your interactions with customers, adding clarity and accountability

Tags

Deployment type Built-in integrations
Published date Aug 31, 2018
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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