Zoho Projects for Zoho Desk

Create tasks from a ticket into Zoho Projects for easier tracking and follow-up.

Built for: Desk Developed by: Zoho Corporation
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Zoho Projects is a cloud-based project management application that helps you manage both simple and complex projects. It handles tasks, enhances collaboration, provides business intelligence for reporting, and supports time tracking and issue management. With the Zoho Projects for Zoho Desk extension, you can create tasks for relevant projects without leaving your help desk. You can also see the number of tasks associated with a ticket and track their status in real time.

Key Features:

  • Create tasks for tickets to the relevant product team by mapping departments to related projects. The integration will sync key task information such as subject, description, and due date in real time.
  • View a task's properties from Zoho Projects for any task linked to Zoho Desk. You can also unlink tasks from their connected tickets in Zoho Desk.
  • Comments left on tasks in either platform are reflected on the other.
  • Access the linked ticket from inside a task in Zoho Projects.

Tags

Deployment type Built-in integrations
Published date Jul 13, 2021
Version 1.0
Category Project Management
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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