PLEASE NOTE, after installation you will need assistance from developer to finalise connection.
LogixOne Chat for Zoho CRM fixes a big problem in today's ever-changing world of communications. We all know that many customers do not keep up-to-date with their emails and want to communicate with suppliers more easily using the communication channel they choose. The ability for companies to store all forms of customer communication, no matter what form they take, has never been more important. LogixOne Chat is designed to consolidate and simplify your interactions with your customers based on the social media instant-chat channel they choose. With support for WhatsApp, Telegram and Twilio (with more to come) LogixOne Chat means that you can allow all or a selection of your Zoho CRM users to communicate directly with customers right from the CRM interface. Check out product website here https://qrs.ly/jee49bp or click this link to WhatsApp us for further information https://qrs.ly/p5e49c3
Key Features:
Effortlessly exchange either Personal or WhatsApp for Business messages, Telegram and SMS messages with your Zoho CRM Leads and Contacts, facilitating seamless communication. You can even create new Leads for incoming messages from new contacts, ensuring that no potential leads slip through the cracks.
Leverage the user-friendly ChatBox Zoho CRM Webtab or the Lead and Contact Widget to craft messages with ease. You have the flexibility to attach images, documents, emojis, and more to your messages, enhancing your interactions with Leads and Contacts.
All your messages are automatically archived as distinct Zoho CRM records, empowering you with the ability to set up automated workflows for responses. This ensures that you can efficiently manage and respond to your messages. Additionally, you can easily link each message to the relevant records and mention other Zoho CRM users for collaborative communication.
Take advantage of advanced features such as sending template messages, filtering messages by channel, searching through message content, and even setting up out-of-office automated responses. This comprehensive messaging solution enhances your communication capabilities within Zoho CRM.
PLEASE NOTE: THIS APP WILL NOT WORK UNLESS YOU CONTACT THE DEVELOPER FOR ASSISTANCE AFTER YOU INSATLL!!!! To make use of this extension you must contact the developer for assistance! WE WILL THEN SETUP A FREE TRIAL FOR YOU! Please reach out to us by clicking on "Request a Demo" button for help getting started, we are happy to do a private demo to assist you!
We have started to use LogixOne Chat and we're really enjoying it, its easy to use and the fact that we can connect our standard WhatsApp number means we don't need to send template messages and our customers know our number.
Sep 11, 2023Submitted from marketplace.zoho.com.au
Super simple and reliable. Our team now has access to all chat whether whatsapp or sms with each and ever customer. Tried others and clearscope logixone chat is the way to go. Terrific onboarding and support.
Being able to communicate with our customers via chat was becoming very challenging, we had our service team monitoring multiple different platforms so staying across all of the in and our messages was difficult. Also we found it difficult to find historical messages and tie these to our contacts.
With LogixOne Chat we are now able to have ALL of our staff communicate via SMS and WhatsApp from right within our CRM. In addition, being able to quickly open a contact's details is really helpful as it allows us to quickly and easily look up their quote and job info.
We found communicating with our customers via chat a real challenge. Many customers wanted to speak via WhatsApp but some Telegram. This plugin does a great job ant connecting to multiple platforms and its very simple to use. Also its one of the only tools we found that meets all of WhatsApp guidelines.
Our staff use it everyday and we are constantly chatting with our customers from multiple different computers using the same WhatsApp and Telegram accounts!
This is a great tool! It not only does what it says its simple to use and has some great time-saving features. We have found that moving our customer interactions to the chat channel they choose to communicate via helps build customer rapport and builds a tighter more loyal customer.
Clearscope Solutions spiralizes in the development of solutions for Zoho Products. We have over (10) years of Zoho experience with multiple Zoho Marketplace extensions.
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I would recommend you to try LogixOne Chat for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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