OmniConnect for Zoho CRM by Mitto

Seamlessly integrate SMS, WhatsApp, and Viber communications within your Zoho CRM.

Built for: CRM Developed by: Repath Solutions
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OmniConnect for Zoho CRM is a powerful integration solution designed to connect Zoho CRM with Mitto's omnichannel messaging capabilities. This user-friendly product enables you to effortlessly sync SMS, WhatsApp, and Viber communications in your Zoho CRM interface so you can personalize customer interactions and streamline communication workflows. With OmniConnect, businesses can leverage the strength of Mitto's messaging platform to enhance customer engagement, improve response times, and boost overall satisfaction—all without leaving the Zoho environment. Ideal for companies looking to elevate their CRM experience with advanced messaging features.

Key Features:

  • Multichannel messaging: Integrate SMS, WhatsApp, and Viber messages directly into Zoho CRM, enabling you to manage all communications in one place.
  • Synchronizes communication data: Synchronize all your messages and customer interactions in real-time within Zoho CRM to ensure your data is always up to date and accessible.
  • Personalized customer interactions: Personalize customer interactions with targeted messaging across multiple channels and foster stronger relationships and increased engagement.
  • Advanced analytics: Get detailed analytics and reporting on your messaging performance, track your effectiveness, and refine your communication strategies.

Tags

Deployment type Zoho platform
Published date Aug 4, 2024
Version 2.0
Latest Released date Feb 6, 2025
Category Marketing
Pricing Free
Vendor Website

Compatible Editions

  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

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