The Zoho CRM 2 Twilio extension has been developed with a view to creating an efficient communication channel between Zoho CRM and your customers. This plugin creates a bi-directional text messaging service, allowing users to send and receive SMSes from Zoho CRM Leads, Contacts, and Potentials modules directly to a client's mobile numbers. Users can either send an SMS to an individual client or send bulk SMSes to 100 customers at a time. An automation rule can even be set up to send bulk or individual SMSes. The plugin will create a record inside CRM, keeping all your inbound and outbound SMSes. Aside from sending and receiving SMSes, Zoho CRM will also be able to keep logs of customer usage with the help of this plugin.
Key Features:
Send and receive SMSes with alerts to customers from the Leads, Contacts, and Potentials modules of your Zoho CRM.
Provides a field merging option from Zoho CRM modules and the SMS templates, and an opt out option for the receiver.
Access a full SMS history of event reminders and alerts.
Instant SMS, scheduled SMS, and event reminder workflows.
Hi Natalie Matthews, Apologies for the inconvenience. Unfortunately, we didn't receive any email from you. Could you please write us at help@saasplugin.com.au and explain your issues, so we can fix your issue? If needed we will be happy to arrange a screen-sharing meeting to fix your issue as soon as possible. You can contact us directly at +61280054967.
The plug-in was not that easy to set up explanation was hard the instructions were hard to find the support is lacking 48 hours to answer questions and when you received a text in it goes into one place it doesn't go into the CRM record and it's hard to really communicate that way I wish there was something better
Hi Scott Wiseman, Apologies for the inconvenience. As we already sent an email to you for a screen-sharing meeting today. Hopefully, all of your issues will be sorted over the meeting.
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You can cancel the plan that you have subscribed to, noting the reason. We will get back to you to help you out with the necessary requirements.
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You can drop us a mail at sales@zohomarketplace.com and get your questions regarding payments clarified.
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No, unfortunately we can't provide an extension to the free trial period.
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SaasPlugin is a rapidly growing CRM plugin development firm to serve the Zoho Marketplace with its varying and robust Zoho extensions. We are incredibly proud to have worked on 500+ Zoho deployments and several custom integrations serving small to medium enterprises, as well as government clients. Our innovative solutions and expertise have reached out to clients from all over the world - Australia, New Zealand, Singapore, Russia, and the USA. We stand out as a partner due to our exceptional quality of work, our proven track record of rolling out the most complex solutions, and our ability to build bespoke integrations between Zoho and other platforms.
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Hello,
I would recommend you to try Twilio Extension for Zoho CRM. It would add a lot more value to your CRM account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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Apologies for the inconvenience. Unfortunately, we didn't receive any email from you. Could you please write us at help@saasplugin.com.au and explain your issues, so we can fix your issue? If needed we will be happy to arrange a screen-sharing meeting to fix your issue as soon as possible. You can contact us directly at +61280054967.
Thanks.