ClickSend for Zoho Desk Powered by Zoho Flow

SMS business notifications from ClickSend to Zoho Desk

Built for: Desk Developed by: Zoho Corporation
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ClickSend for Zoho Desk, automated through Zoho Flow, keeps Zoho Desk contacts updated and better notified on all tickets, comments, and tasks associated against their interactions with support teams.

This automation, enabled through Zoho Flow, allows you to send SMS
notifications to all newly created Zoho Desk contacts, tickets, tasks, and respective newly added and updated ticket comments, without logging in to the ClickSend platform.

Key Features:

  • Newly created Zoho Desks contacts, tickets, and tasks trigger SMS notifications to the respective contacts and task owners from ClickSend
  • Zoho Desk contacts are notified for all tickets and task status changes
  • Newly added/updated comments in tickets and tasks notify the respective contacts with SMS messages
  • Since the apps are connected using Zoho Flow, you'll be able to add, remove, or edit the steps involved in the existing workflows

Note: Private comments in tickets and tasks get no notifications

Tags

Deployment type API-built integrations
Published date May 3, 2020
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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