Netomi Virtual Agent for Zoho Desk

Automatically resolve tickets and recommend responses to assist agents

Built for: Desk Developed by: Netomi

Netomi Virtual Agent brings the power of the Netomi AI platform to Zoho Desk. The Virtual Agent is integrated into Zoho Desk, and works alongside human agents. It can be configured to automatically respond to your customers and resolve tickets immediately. Provide recommended responses to human agents to boost their productivity. Train the AI virtual agent from historical ticket data, or select from our pre-trained AI conversational and industry-specific skills. Turn customer service into a proactive and pervasive differentiator.

NOTE: Customers must purchase the Netomi SaaS platform before using this app. Contact Netomi for more information.

Key Features:

    Tags :

    Deployment type API-built integrations
    Published date Sep 10, 2020
    Version 2.0
    Category Artificial Intelligence
    Pricing Free
    Vendor Website

    Compatible Editions

      For Support Requests

      Report an issue

      This app is published in accordance with Marketplace review process. Click here to know more.

      Newsletter
      Get the latest news on useful apps to simplify work and increase productivity.