Netomi Virtual Agent brings the power of the Netomi AI platform to Zoho Desk. The Virtual Agent is integrated into Zoho Desk, and works alongside human agents. It can be configured to automatically respond to your customers and resolve tickets immediately. Provide recommended responses to human agents to boost their productivity. Train the AI virtual agent from historical ticket data, or select from our pre-trained AI conversational and industry-specific skills. Turn customer service into a proactive and pervasive differentiator.