The Sentimental Jessica Lite Edition extension for Zoho Desk, analyzes a customer's sentiment in each ticket so that support agents can deliver better value to their customers. Jessica tells you when your customer is happy or sad.
Key Features:
We built a custom NLP (Natural Language Processing) and ML (Machine Learning) based algorithms to train Jessica to get better at analyzing a customer's sentiment. Jessica gets better and better as she reads more customer responses. She works 24/7/365 to help the support agent so that they can deliver better value and support their customers.
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Hello,
I would recommend you to try Sentimental Jessica Lite Edition. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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