SuperReceptionist from Knowlarity is a hosted business phone system that allows you to record, route, forward and track any call that your business makes or receives. You now have access to a suite of telephony features all from within your Zoho Desk: call forwarding, recording, missed call marketing, click-to-call, and international virtual numbers.
Setup and installation is quick and hassle-free, with low maintenance and rapid scaling capability, making SuperReceptionist every entrepreneur's dream product. The SuperReceptionist extension for Zoho Desk enables your agents to make and receive calls all within your help desk. Agents will also be given the ability to listen to call recordings within tickets.