SuperReceptionist for Zoho Desk

Handle inbound and outbound calls within Zoho Desk

Built for: Desk Developed by: Zoho Corporation
  ( 2 )

SuperReceptionist from Knowlarity is a hosted business phone system that allows you to record, route, forward and track any call that your business makes or receives. You now have access to a suite of telephony features all from within your Zoho Desk: call forwarding, recording, missed call marketing, click-to-call, and international virtual numbers.
Setup and installation is quick and hassle-free, with low maintenance and rapid scaling capability, making SuperReceptionist every entrepreneur's dream product. The SuperReceptionist extension for Zoho Desk enables your agents to make and receive calls all within your help desk. Agents will also be given the ability to listen to call recordings within tickets.

Key Features:

  • Call pop-up within Zoho Desk to view comprehensive details of existing contacts in real time while receiving incoming calls
  • Create new tickets from calls, add calls to an existing ticket, or create new contacts from caller information
  • Add detailed notes to calls with comments in tickets
  • Make outbound calls from inside tickets with just a click

Tags

Deployment type Built-in integrations
Published date Aug 30, 2018
Version 1.0
Category Telephony
Pricing Free
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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