SuperReceptionist from Knowlarity is a hosted business phone system that allows you to record, route, forward and track any call that your business makes or receives. You now have access to a suite of telephony features all from within your Zoho Desk: call forwarding, recording, missed call marketing, click-to-call, and international virtual numbers. Setup and installation is quick and hassle-free, with low maintenance and rapid scaling capability, making SuperReceptionist every entrepreneur's dream product. The SuperReceptionist extension for Zoho Desk enables your agents to make and receive calls all within your help desk. Agents will also be given the ability to listen to call recordings within tickets.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try SuperReceptionist for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
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