Twilio is a cloud-enabled PBX platform which enables software developers to embed voice, message, and video directly into applications using web service APIs. We offer the highest quality calls, paired with the most reliable messaging service. The Twilio extension for Zoho Desk enables you to manage your organization's incoming and outgoing calls all from within the Zoho Desk application. All you need to do to enable your phone channel is add your Twilio phone number, configure routing, and add automated messages.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Twilio voice for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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