ServiceDesk Plus Cloud Extension for Zoho Mail

View, assign, or manage ServiceDesk Plus request directly from emails

Built for: Mail Developed by: Zoho Corporation
100+ Installs
  ( 2 )

ServiceDesk Plus (SDP) is an IT help desk software tool that helps IT teams manage requests. It is available as an extension in Zoho Mail's eWidget.
With this integration, users can view and access information from emails and perform actions in ServiceDesk Plus without leaving their mailbox. IT Teams can view, manage, and create requests from Zoho Mail.

Key Features:

  • Create requests contextually using the information from emails.
  • View the requests assigned to you from the eWidget
  • Manage the open requests in the SDP portals
  • Search through your tickets efficiently based on the Request ID, subject, or status

Tags

Deployment type Zoho platform
Published date Feb 15, 2021
Version 1.0
Latest Released date Oct 6, 2021
Category Customer Support
Pricing Free
Vendor Website

Compatible Editions

  • Free
  • Standard

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