View a list of recent tickets from a customer

Display WooCommerce orders and customer details, add notes, coupons, and issue refunds.

Bookmark tickets and web pages to access them later

Attach files from WorkDrive within Zoho Desk tickets

Receive comprehensive insight into your customer's journey with campaign-related context.

Manage and view your Xero accounting info from Zoho Desk

Create Knowledge Base articles directly from Writer

Create booking appointments inside a ticket simply and intuitively.

Easily update multiple tickets based on the ticket ID using a single CSV file

Make and receive calls through Zoho from your IP Telecom hosted phone system

Make and receive calls through Zoho from your IP Telecom hosted phone system

Make and receive calls through Zoho from your IP Telecom hosted phone system

Make and receive calls through Zoho from your IP Telecom hosted phone system

Grow your business with SMS marketing

IT maintenance ecosystem

View and manage support tickets right from your inbox.

Grow your business with SMS marketing within Zoho Desk

Perform ticket categorization and ensure that SLAs are not bypassed.

Create ticket-based invoices right from Zoho Desk.

Manage Square customers, orders, and invoices within Zoho Desk.