Zoho WorkDrive For Zoho Desk

Attach files from WorkDrive within Zoho Desk tickets

Built for: Desk Developed by: Zoho Corporation
1.7k+ Installs

Zoho WorkDrive is a cloud-based file storage, sync, and collaboration solution for teams of any size. It provides a secure, shared workspace to help teams organize and manage all their files in a single place. Some of the key features of WorkDrive include real-time notifications, document drafting, file sharing with configurable access controls, file versioning, analytics, and much more.
The Zoho WorkDrive extension for Zoho Desk allows agents to attach or share links to files from their WorkDrive account in a ticket without leaving the help desk. Additionally, the extension will display all the attachments contained in the incoming conversations of a ticket.

Key Features:

  • Attach files from your WorkDrive account while replying to tickets.
  • Share links to your WorkDrive files in tickets along with the access permission you wish to assign to it.
  • Get an overview of all attached files in incoming ticket conversations.

Tags

Deployment type Zoho platform
Published date Sep 21, 2021
Version 1.0
Latest Released date Jan 7, 2025
Category Collaboration
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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