YouTube for Zoho Desk

Create tickets from video comments and respond to them from within Zoho Desk

Built for: Desk Developed by: Zoho Corporation
500+ Installs

YouTube comments are a fantastic engagement point that can tell how your audience feels about your videos. By replying to them—positive or negative—you give your commenters value when they take the time to say something, especially if they're giving you kudos. It's also an excellent way to foster further engagement and grow your community. But switching between too many tools can be counterproductive, causing you actually to lose focus on the task at hand. Keeping track of comment threads across all your videos would get overwhelming quickly 

The YouTube for Zoho Desk extension aims to keep your focus on customers by allowing you to manage YouTube comments inside Zoho Desk. You can create tickets from video comments and reply to them just like you would for regular tickets, all while staying within Zoho Desk. Your ticket replies get added as replies to the video on the YouTube channel.

Key Features:

    Tags :

    Deployment type Zoho platform
    Published date Dec 12, 2019
    Latest Released date Oct 26, 2022
    Category Channels
    Pricing Free

    Compatible Editions

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