Zoho Social and Zoho Desk

Create tickets, respond to messages in real-time, and deliver great social support.

Built for: Desk Developed by: Zoho Corporation
  ( 1 )

The Zoho Desk integration with Zoho Social lets you provide the best support by helping you respond to incoming messages in real time, create tickets from social media updates, and work together with your support team to achieve customer satisfaction and loyalty.

Key Features:

  • Bring out the best in customer service through social media monitoring.
  • Resolve customer issues faster by converting social updates to tickets.
  • Manage all your incoming messages in a chat-style dashboard.
  • Get an overview of all your tickets in a single report.

Tags

Deployment type API-built integrations
Published date Sep 23, 2019
Version 1.0
Category Channels
Pricing Paid
Vendor Website

Compatible Editions

  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One

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