Ultra WABA for Zoho CRM

Conduct and view all conversations within Zoho CRM

Built for: CRM Developed by: Ulgebra
7.9k+ Installs
  ( 163 )

Integrate your WhatsApp Business API with Zoho CRM to simplify and manage all conversations without leaving Zoho CRM. Go through the WhatsApp chats held within any Lead, Contact, Deal or Account. Also, conduct conversations with the particular contact.

Easily send WhatsApp messages to the desired contacts using Zoho CRM filters. Also, include any particular contact and add contact numbers. Create message templates within the application which can be customized and modified in no time. Access all your approved WhatsApp templates as well.

Handle all your WhatsApp conversations within the WABA Inbox. Here you can also initiate any WhatsApp conversation. Sort and filter your chats using the labels and assignees. Receive in-app and desktop notifications in real time.

The Zoho CRM admin can share an approved WhatsApp number with multiple users through the application. Create workflows to send pre-defined replies to contacts at the perfect moment.

Pricing :
This app contains In-app pricing ($5/user/month). Send first 250 messages for free. No Credit Card is required.

Key Features:

  • WhatsApp Chats

    Within any Lead, Contact, Deal or Account you can view the WhatsApp chats held. Send messages instantly and reply to any WhatsApp message. Insert message templates, emojis and placeholders if required. Send personalized messages to your desired Zoho CRM contacts. Include the required contact numbers and search for any existing contact. Also, select specific contacts using Zoho CRM filters.
  • WABA Inbox

    Access all the WhatsApp conversations held within the WABA Inbox. Select any conversation to view the history of chats and send messages instantly. Name the contacts as per your convenience. Pin any message within the conversation and add notes for your reference. Assign conversations to yourself or any other Zoho CRM user. Keep track of all your contacts with the help of the default labels or add new labels based on your requirement. Filter conversations based on the labels, assignee or status. Furthermore, sync conversations with any Zoho CRM module to view and access the contacts associated with the conversation. Search for any particular contact number to view a specific conversation. Receive real-time notifications for the incoming WhatsApp messages. Also, access the contact and chats associated from the notification.
  • Pre-defined Replies

    Connect with customers at the right moment by creating workflows for your required conditions. This way you can send conditional and timely replies to your customers.
  • User Management

    The Zoho CRM admin can enable the entire organization to conduct conversations using a single number. Add the users who would be sharing the WhatsApp API number. You can also remove any user to disable the feature when required.

Tags

Deployment type Zoho platform
Published date Mar 2, 2020
Version 8.1
Latest Released date Feb 13, 2023
Category Marketing
Pricing Free
Vendor Website

Compatible Editions

  • Standard
  • Professional
  • Enterprise
  • CRM Plus
  • Zoho One
  • Ultimate

For Support Requests

Report an issue

This app is published in accordance with Marketplace review process. Click here to know more.

Newsletter
Get the latest news on useful apps to simplify work and increase productivity.